The Five P’s of an Effective Managed Help Desk

For 13 years, TecFac has provided managed services including help desk, monitoring & maintenance, change management, and etc. To learn about the five P’s for an effective managed help desk, check out this week’s vlog below:

Author: Chris Saah
Chris lives in the Washington DC area with his wife and business partner, Allyn. His roles have included Chief Information Officer of Transwestern, the commercial real estate company, President of Saah Furniture, a family manufacturing and retail operation, and Associate Pastor of the Vineyard Christian Fellowship of Central Maryland. He has also been the co-chair of Realcomm and is certified in the administration and interpretation of the Myers-Briggs Type Indicator.